Free benchmarking guide · 2026 edition

Your device fleet costs more than you think. Here’s the proof.

Canadian T&L IT leaders use this guide to find out what their device fleet is actually costing them — and where their wireless spend is leaking — so they can stop paying for waste they can’t see.

  • Know your true fleet cost — benchmarked at 1,000 and 5,000 devices with Canadian data
  • Find the telecom waste hiding in your wireless bill — the average fleet wastes 15–30% of wireless spend
  • Quantify what device downtime is costing your drivers — with numbers you can put in front of operations and the C-suite
  • Know if your fleet has outgrown in-house management — six operational signals, based on industry benchmarks
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What you'll find in 20 pages of Canadian fleet data

1

Cost #1
IT labour consumed by device logistics

70 min per incident

How much IT time does one device incident actually consume? We quantify the break/fix burden at fleet scale with Canadian FTE cost data.

2

Cost #2
Productivity loss from device downtime

12 hrs/month per driver

A broken scanner stops a driver from completing proof-of-delivery. We model the operational cost of downtime at 1% failure rate and beyond.

3

Cost #3
Telecom expense waste

Up to 30% waste

15% to 30% of enterprise wireless spend is wasted. We show where it hides in a T&L fleet — zero-use lines, billing errors, orphaned SIMs.

4

The full picture
Total cost scenarios + six signals

~$2.07M at 1,000 devices

Two TCO tables — 1,000 devices and 5,000 devices. Plus a six-point checklist: if three apply, your fleet has likely passed the inflection point.

About the methodology

All data in this guide is sourced from published research, government statistics, and industry analyst reports. Canadian-sourced data is used wherever available. Where estimates are constructed — such as the total cost scenarios — the methodology and assumptions are shown transparently. This is a benchmarking tool, not a sales pitch.


  • Statistics Canada

  • Transport Canada

  • VDC Research

  • SOTI 2024

  • IBM Cost of Data Breach 2025

  • Forrester TEI

  • CCTS 2024–25

About PiiComm

Canada's largest sovereign managed mobility services provider
— and the team behind this guide.

500,000+

  • •Devices managed

20 years

  • •In managed mobility

Zebra Premier

  • •Certified partner

24/7

  • •In managed mobility

Canadian

  • •In-house technicians
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