Introducing ClearSight TEMs AI—Welcome to the new era of telecom expense management

If you’ve ever stared down a 200-page telecom invoice wondering where to even start, you’re not alone.

For years, IT, Finance, and Procurement teams have told us the same story. Telecom invoices are getting harder to understand, manual chargeback work is eating up hours every month, and traditional TEM platforms? They’re too complex, too expensive, and too slow to deliver real value.

We listened. And today, we’re thrilled to announce ClearSight TEMs AI — a completely new way to manage telecom expenses.

The problem that drove us to build something better

After years of working closely with mid-sized organizations across Canada, we kept hearing the same frustrations.

Finance teams dreaded month-end because of the hours spent manually allocating telecom costs. IT teams were buried in spreadsheets trying to identify billing anomalies. Procurement teams struggled to justify budget decisions without clear visibility into usage and spend patterns. Invoices were getting longer and more complex, and teams couldn’t keep up.

The existing TEM solutions weren’t helping. They required lengthy implementations, extensive training, and constant administration. Worse, they trapped data behind rigid dashboards that made it difficult to get simple answers to straightforward questions. Our clients were spending more time managing their TEM platform than actually managing their telecom expenses.

“Organizations are tired of TEM systems that require training, dashboards, and constant administration,” said Shawn Winter, Chief Commercial Officer at PiiComm. “They want accuracy, automation, and clarity without another complex platform to manage. ClearSight TEMs AI was built to deliver exactly that. It delivers fast insights, simple interactions, and immediate value for telecom customers across Canada.”

ClearSight TEMs AI was built to tackle this challenge once and for all—to eliminate the complexity and give teams back their time.

Watch ClearSight in action:

A completely different approach to telecom expense management

ClearSight isn’t another dashboard-heavy system that requires training, onboarding, and constant maintenance. It’s an agentic AI platform that analyzes your telecom invoices in minutes and gives you instant clarity into charges, anomalies, usage patterns, and cost trends — all through a simple, conversational interface.

Unlike legacy TEM platforms that trap your data in rigid dashboards and require weeks of implementation, ClearSight delivers value the moment you upload your first invoice.

You simply drag and drop your invoice into the platform, and ClearSights processes and analyzes it using purpose-built AI agents. When it’s ready, you can ask plain-language questions to instantly understand and summarize your bill. It’s like being able to talk with your invoice.

This is possible because ClearSight takes a whole new approach to telecom expense management.

The platform features:

• Agentic AI-powered automation. Purpose-built AI agents extract every charge, fee, and usage detail, then automatically flag anomalies, variances, and savings opportunities
• Conversational interface. Ask questions in plain language and get instant, accurate answers about your telecom spend
• Instant invoice analysis. Get insights into your invoices in minutes with clear, plain language explanations of your invoices and billing documents.
• Automated cost allocation. Generate accounting-ready export files for QuickBooks, NetSuite, and other systems with zero manual reconciliation
• Enterprise-grade security. Hosted on Azure Canada with strict tenant isolation, keeping your data private, secure, and in-country

ClearSight TEMs AI fundamentally rethinks what telecom expense management is, and how it can be simplified for mid-market teams.

How mid-market teams can use ClearSight TEMs AI

ClearSight TEMs AI is purpose-built for mid-market organizations across Canada that need accurate, automated telecom expense management without the overhead of enterprise TEM platforms.

Here are three use cases across finance, procurement, and IT.

Monthly invoice reconciliation for finance teams

Your Finance team receives this month’s carrier invoice. It’s 180 pages, with thousands of line items. In the past, this meant hours of manual work to allocate costs and prepare chargeback files.

With ClearSight, your team can upload the invoice, and within minutes, the platform analyzes every charge. They can now chat naturally with the invoice to uncover relevant data to help with reconciliation and cost allocations.

For example, they can ask ClearSight to “Generate a cost allocation breakdown by department” and “Export chargeback files for QuickBooks.”

Once processed, they can download the files and close the books in a fraction of the time.

What used to take 4 hours now takes 15 minutes. Finance teams get the automated cost allocation and consistent, reliable spend reporting they’ve been asking for—without the spreadsheet work.

Quarterly telecom audits for procurement teams

It’s time for your quarterly expense review, and your Procurement team needs to identify savings opportunities and justify the budget for next quarter.

They can upload the last three months of invoices, and ClearSight instantly analyzes trends across carriers and services.

They can direct ClearSight to “Show me which lines had no usage last quarter” and ask “How much are we spending on mobile data compared to last year?”

Armed with these insights, they can quickly make budgeting decisions, like canceling unused lines and renegotiating contracts. When it’s time to present their budget recommendations, they’re armed with clear and accurate data.

Procurement teams get the clear spend patterns and usage trends they need to optimize contracts and identify real savings opportunities.

Ongoing anomaly detection for IT teams

Your IT team wants to stay ahead of billing errors and unusual activity without spending hours each month combing through invoices.

With ClearSight, every time they upload an invoice, the platform automatically analyzes for anomalies.

They can ask “Why was our ABC Telecom bill higher this month?” or “Summarize all billing anomalies this quarter.” ClearSight surfaces the exact issues like unexpected fees, usage spikes, and contract mismatches so they can take action quickly and dispute charges before they compound.

IT teams can eliminate repetitive spreadsheet work and get instant visibility into usage and anomalies—turning reactive fire-fighting into proactive cost control.

How ClearSight compares to legacy TEMs solutions

Here’s how ClearSight stacks up against traditional telecom expense management platforms:

ClearSight eliminates the complexity, training, and manual work that make legacy TEM platforms a burden rather than a solution. It’s telecom expense management that actually works the way your teams do—fast, simple, and conversational.

Kickstarting the future of telecom expense management

We believe managing telecom expenses should be simple, fast, and actually helpful.

ClearSight TEMs AI makes that vision a reality.

Starting December 9, 2025, Canadian organizations can experience telecom expense management the way it should be: automated, conversational, and built for real teams with real work to do.

Ready to see how ClearSight works with your own invoices?

Discover how quickly agentic AI can transform your telecom operations.

Request a demo