Canadian
Most enterprise mobility providers sell Day One: sourcing, staging, configuration, rollout. PiiComm was built for Day Two — everything that happens to a fleet after the deployment ends, for the three to five years it stays in service. This is the PiiComm service standard. It sets out the five commitments that make it up, where […]
Read moreMost healthcare organisations shopping for device lifecycle management are solving two different problems under one phrase. One is regulatory: how a manufacturer manages a product through design, validation, and post-market surveillance. The other is operational: who sources, images, ships, repairs, and securely retires the handhelds and clinical mobile computers your nurses and porters carry every […]
Read morePiiComm differs from carrier, value-added reseller (VAR), OEM-direct, and in-house device management because it is a single Canadian-operated managed mobility services (MMS) provider accountable for the whole device lifecycle: sourcing, staging, mobile device management (MDM), support, repair, and secure disposal. For carriers and resellers, devices are a line item attached to a network contract or […]
Read moreEvery provider selling mobile device lifecycle management describes the same seven stages, so the stage list won’t help you choose. What separates the options is narrower than the marketing suggests: who physically touches the device at each stage, and in which country they do it. A provider that manages your policies from a console and […]
Read moreIf you have been briefed on “autonomous endpoint management” in the past year, here is the short version: the direction is real, the analysts have formalized it, and almost nothing shipping today is actually autonomous. What vendors are selling under the AEM banner is assisted automation with a human approval step — recommendation engines, natural-language […]
Read moreIf you manage a mixed fleet of laptops, smartphones, and rugged handhelds, you have probably heard RMM and UEM used as though they mean the same thing. They don’t. RMM (remote monitoring and management) is agent-based and telemetry-first: it watches devices and tells you how they’re doing. UEM (unified endpoint management) is enrollment- and policy-first: […]
Read moreLast updated 14 September 2026. Every statistic below links to its original source and carries the date that source was published. Where the data is thin, contested, or simply doesn’t exist for Canada, we say so. Your device refresh was budgeted in the spring. By the time the quotes came back, the number was wrong […]
Read moreMost enterprise endpoint management strategies fail for reasons that have nothing to do with the platform. They fail because they were never designed as a program; they accumulated as a series of reactive fixes, one tool and one workaround at a time. The organizations that get this right do three things in order: they build […]
Read moreBreak/fix in enterprise mobility is not a model you select from a menu. It is a physical event that will happen to every rugged device you deploy, and the only real question is how long resolution takes once it does. That number is set long before the device fails, by systems your organisation either built […]
Read moreKitting and staging is physical work. Somebody images the device, loads the applications, matches it to the right accessories, boxes it, labels it, and ships it to a site that expects it to work on arrival. Most provider pages describe the outcome and skip the two facts that decide the engagement: whose hands are on […]
Read moreSearch for rugged device lifecycle management and page one hands you two different kinds of answer without telling you they’re different. Half the results are management platforms that enforce policy on a scanner. The other half are service providers who source that scanner, stage it, fix it when it breaks, and wipe it when it […]
Read moreGartner’s inaugural Magic Quadrant for Endpoint Management Tools, published 5 January 2026, formally confirmed what IT leaders have known for years: mobile devices are endpoints, and the market that manages them now spans “computers or mobile devices” under one definition. But the category label changed faster than the operational reality. For organizations running frontline fleets […]
Read more