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Blog

Tangoe vs ClearSight TEMs AI: Buyer’s guide for Canadian enterprises

16 April 2026

It’s month-end. Finance wants chargeback files by noon, Procurement wants a variance pack for a renewal, and IT is still hunting a roaming spike across three Bell/Rogers/TELUS BANs. If that’s your day, you don’t need a monolith—you need a tool that reads Canadian invoices and hands you clean answers in minutes. Here’s the straightforward answer: […]

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Telecom billing errors in Canada: how enterprise IT actually fixes them this quarter

16 April 2026

You close the month thinking you’ve got telecom spend contained, then page 47 of the Bell invoice shows $3,200 in roaming charges nobody flagged. Two devices somehow stayed active in Mississauga six months after that office closed. The Quebec team’s new plan discount only applied to 12 of their 40 lines. This isn’t rare — […]

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How to audit telecom invoices in Canada: the month-end workflow that actually finds the waste

16 April 2026

Your CFO wants an explanation for the $47,000 variance. Finance is holding the chargeback file because the Quebec lines show the wrong tax split. The Bell invoice runs 127 pages, Rogers sent three separate BANs, and TELUS just migrated your account structure without warning. Meanwhile, IT discovered a box of SIM cards from a 2022 […]

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Managed mobility services in Canada: The IT guide to getting control of your mobile fleet

15 April 2026

Another Monday morning. You’re reconciling carrier invoices that never quite match what you negotiated, chasing down replacement scanners for the Calgary distribution centre, and explaining to finance — again — why mobility costs jumped 18% when headcount only grew by 4%. Meanwhile, your IT team burned the weekend staging 200 devices that should have been […]

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Telecom expense management in Canada: a practitioner’s guide to cutting waste without losing control

15 April 2026

Finance chases chargeback files. IT digs through BANs to explain a roaming spike. Procurement asks whether to sign the carrier’s auto-renew. In most Canadian enterprises, telecom expense management (TEM) is still a spreadsheet marathon stitched together by a few overburdened people. The result isn’t just frustration — it’s real money. Multiple industry sources put avoidable […]

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Introducing ClearSight TEMs AI—Welcome to the new era of telecom expense management

15 December 2025

Introducing ClearSight TEMs AI—Welcome to the new era of telecom expense management If you’ve ever stared down a 200-page telecom invoice wondering where to even start, you’re not alone. For years, IT, Finance, and Procurement teams have told us the same story. Telecom invoices are getting harder to understand, manual chargeback work is eating up […]

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Maximizing Uptime: Proactive Support Strategies to Reduce Mobile Device Downtime

16 October 2025

When a mobile device goes down, so does the productivity of the employee who’s holding it. And the cost of that downtime adds up fast. Whether it’s a handheld scanner in a warehouse or a tablet used for point-of-sale in retail, just one malfunctioning device can lead to dozens of missed transactions, delayed shipments, or […]

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Vendor agnostic sourcing: How partnerships help you secure the right mobile devices

6 October 2025

For many IT and procurement teams, sourcing mobile devices is a time-consuming, high-stakes juggling act. You’re comparing quotes from multiple vendors, tracking hardware specs, deciphering OS support windows, and trying to avoid costly mistakes—all while keeping your day-to-day systems running. The mobile device ecosystem is massive and constantly evolving. From rugged tablets to smart handhelds, […]

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Empowering your Diverse Fleet: About PiiComm’s Lifecycle Management for 42Gears

29 September 2025

Managing a mobile fleet has never been more complex. Enterprises today rely on a mix of operating systems—Android, iOS, Windows, Linux, macOS—across smartphones, tablets, rugged devices, and laptops. Enter 42Gears SureMDM, a powerful unified endpoint management (UEM) platform that simplifies control across diverse environments.  SureMDM is purpose-built for flexibility. It supports mobile application and content […]

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Rugged vs. Consumer Mobile Devices How to Choose the Right Tool for the Job

19 September 2025

When selecting mobile devices for your organization’s workforce—whether they’re warehouse staff, field service techs, or retail associates—the stakes are higher than ever. It’s no longer just about price or form factor. The right device can mean uninterrupted productivity, long-term cost savings, and fewer help desk tickets. The wrong device can drain IT resources, frustrate employees, […]

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Protecting your Samsung device fleet with PiiComm’s Lifecycle Management

11 September 2025

From rugged Galaxy Tab Active tablets to the versatile Galaxy smartphone lineup, Samsung has become a go-to brand for Canadian enterprises looking to pair innovation with durability. With standout features like biometric authentication, high-resolution cameras, and powerful processors—backed by Samsung’s Knox security platform—these devices are designed for business environments where performance and protection are non-negotiable.  […]

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Zero-touch device deployment 101: automating mobile device setup for speed and scale

3 September 2025

Rolling out mobile devices across a large workforce—whether it’s 50 or 5,000 units—can be a logistical nightmare when done manually. Traditional staging methods require IT teams to unbox, configure, and test each device one by one, eating up hours (or days) of valuable time and increasing the risk of setup errors. Enter zero-touch deployment, a […]

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