Canadian
If your enterprise operates mobile devices in Quebec and those devices boot into English by default, display English-only MDM enrollment screens, or route support calls to an English-only service desk, you are already exposed to Bill 96 non-compliance. This isn’t a signage law that stops at the front door—it reaches every screen, notification, and support […]
Read moreFor most Canadian T&L operations running 500+ rugged devices across multiple depots and provinces, the question is not whether to outsource managed mobility—it is which lifecycle stages to transfer first. The search that brought you here probably started with something specific: a peak-season device shortage that left temporary workers idle, a compliance scare involving a […]
Read moreFor most Canadian healthcare organisations managing more than 500 mobile devices across clinical settings, the question is not whether to outsource managed mobility—it is which lifecycle stages to outsource first, and how to ensure the provider can maintain the chain-of-custody documentation that PHIPA and PIPEDA demand. This post walks through the decision from the perspective […]
Read moreManaging wireless carriers for a fleet of enterprise devices across Canada is nothing like managing a corporate phone plan. When you’re running 1,500 Zebra scanners across three provinces on a mix of Bell and TELUS plans, “carrier management” means something fundamentally different—it means keeping frontline workers connected, keeping seasonal ramp-ups on schedule, and keeping invoices […]
Read moreA fleet manager in Edmonton enables GPS tracking on 200 company-issued handhelds. The devices belong to the company, so there’s no privacy issue—right? That assumption is wrong under Alberta’s Personal Information Protection Act (PIPA). The consequences of getting this wrong include fines up to $100,000 and a published investigation report that names your organisation. This […]
Read moreEvery enterprise-issued mobile device in British Columbia—every Zebra scanner on a delivery truck, every handheld on a warehouse floor—is a personal information collection point under the Personal Information Protection Act (PIPA), whether your organisation intended it that way or not. The MDM platform managing those devices records location data, usage patterns, and connectivity logs that […]
Read moreEvery enterprise mobile device on a Quebec warehouse floor, delivery route, or retail back room is a personal information collection point under Law 25—and most operations teams don’t realise it. The scanners, handhelds, and rugged tablets your frontline workers carry generate location data, productivity metrics, and transaction records that fall squarely within Quebec’s strictest-in-Canada privacy […]
Read moreYou have an MDM platform. You have policies. You have a documented process for device enrolment. And yet your IT team still spends an unreasonable share of its week chasing broken scanners, reconciling carrier invoices that arrive in formats nobody designed for human comprehension, and onboarding devices one at a time because staging “at scale” […]
Read moreTelecom expense management software gives IT and finance teams automated visibility into what their organisation is actually paying for wireless, voice, and data services—and whether those charges are correct. For most Canadian enterprises, the answer is “they’re not.” The gap between what carriers bill and what organisations should be paying runs 15–30% of total telecom […]
Read moreEvery AI modernization plan eventually reaches the warehouse floor, the hospital ward, or the truck cab. That’s where it tends to stall. Somewhere in your organization there’s a slide deck about AI. It has a roadmap, a budget, and a timeline. And somewhere else, far from the boardroom, there’s a six-year-old handheld scanner with a […]
Read moreYou placed the order four months ago. Three hundred Zebra TC73 handhelds for a terminal expansion, ordered through your carrier’s corporate portal because that’s how you’ve always done it. Eight weeks later, 240 arrive—unconfigured, without holsters or spare batteries, and with US-spec power adapters that don’t match your charging infrastructure. The remaining 60 are on […]
Read moreRetiring enterprise mobile devices should be straightforward: wipe the data, recycle the hardware, move on. In practice, it’s one of the most overlooked compliance risks in Canadian IT operations. The gap between what general-purpose ITAD providers can handle and what mobile device fleets actually require is wider than most buyers realise — and that gap […]
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