Canadian
A governmental department needed to dispose of 800+ mobile phones that had reached end of life. Many devices were broken, making it impossible to wipe them through software. Given the sensitive nature of government communications, the department couldn’t risk any possibility of data leakage.
Environmental responsibility was also a priority. The department needed a solution that would keep devices out of landfill and handle lithium-ion batteries properly. They issued a request for information to the market, looking for a trusted Canadian partner who could meet stringent security requirements while delivering responsible disposal.
PiiComm responded to the department’s request with a comprehensive secure decommissioning solution. As a Canadian company already working with other governmental organizations, PiiComm met the security and locality requirements from the start. To satisfy the department’s additional clearance protocols, PiiComm staff underwent background checks, fingerprinting, and security screening—receiving full clearance within 48 hours.
PiiComm picked up the devices directly from the department’s storage facility, maintaining chain of custody from the moment of receipt. Each device was assigned a unique tracking ID—essential for broken units with no accessible serial numbers—and documented throughout the destruction process.
Devices were disassembled and separated into components. Batteries were individually wrapped and set aside for specialized lithium-ion recycling. Memory chips were physically destroyed using a drill press, ensuring data could never be recovered, regardless of the device’s condition. Each destruction was photographed and logged against the device’s tracking ID.
The department received certificates of destruction for every device, providing documented proof that all data had been eliminated. Materials were separated for responsible downstream recycling, with up to 95% of battery materials recoverable for reuse and metals reclaimed from circuit boards. What once filled a storage room will ultimately be reduced to a single pail of processed material, with minimal environmental impact.
By choosing PiiComm, the department gained a trusted partner for secure decommissioning—one that made the process easy, met every security requirement, and delivered full documentation. The engagement positions PiiComm as a proven option for other government organizations seeking the same level of security and environmental responsibility.
PiiComm supports government and public safety organizations across Canada through secure decommissioning and certified destruction, ensuring zero data recovery risk for sensitive end-of-life devices. A PiiComm expert can help your team meet stringent security and environmental requirements with a trusted, fully documented disposal solution.
