Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk with an expert today

Learn more

How Device as a Service (DaaS) Delivers Cost Savings for Your Business

13 January 2025

The need to manage a fleet of mobile devices is inescapable for most modern organizations. These are the tools companies use to connect their employees, create seamless customer experiences, and manage day-to-day operations efficiently. But while mobile device management is a necessity, the associated costs are significant. According to a recent Samsung report, 95% of […]

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PiiComm CEO Helps Team Zebra BlueStar Canada Raise $28,000 as Part of 24h Tremblant Fundraiser

7 January 2025

PiiComm CEO Helps Team Zebra BlueStar Canada Raise $28,000 as Part of 24h Tremblant Fundraiser At PiiComm, we believe that community engagement is more than just a priority—it’s a responsibility. That’s why, this past December, our CEO, Rick Robillard, strapped on his ski boots and joined Team Zebra BlueStar Canada for his fourth year participating […]

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Need a New Year’s Resolution? How About Tackling Your Mobile Device Management

6 January 2025

Need a New Year’s Resolution? How About Tackling Your Mobile Device Management It’s a new year! 🎉 Now that the holiday festivities are behind us, it’s time to start knuckling down on those New Year’s resolutions. If you’re like most people, you’ve likely got a resolution list that includes being healthier, spending more time with […]

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How to Protect Corporate Data During Mobile Device Decommissioning

17 December 2024

Securing mobile devices while they’re in use is a primary focus for IT teams and individual users, and with good reason. These devices contain a wealth of personal and corporate data, and are usually set up to access sensitive company folders and documents. Keeping them secure is essential to a company’s overall cybersecurity strategy. But […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.

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