Canadian
MDM as a Service by PiiComm allows organizations to offload the complex administration of Mobile Device Management platforms to certified experts.
PiiComm managed mobility services can support your MDM needs. View our MDMaaS Guide for in-depth insights.
PiiComm’s MDM as a Service is a fully managed solution where our certified, Canada-based administrators handle the day-to-day operations of your Mobile Device Management environment.
Unlike basic software support, we take ownership of your policy configurations, application deployments, and security monitoring, ensuring your fleet remains compliant without burdening your internal IT resources.
Our Service Desk monitors device health metrics 24/7, identifying connectivity issues or battery failures before they impact field workers.
We enforce "Lockdown" policies to restrict non-business usage and remotely wipe lost devices to prevent data breaches.
PiiComm manages the testing and remote deployment of your business-critical apps, ensuring version consistency across the enterprise.
| Capability | PiiComm MDMaaS | Internal IT Administration |
|---|---|---|
| Expertise Level |
Certified MDM Architects (SOTI/VMware)
|
Generalist IT Staff
|
| Monitoring Coverage |
24/7/365 (Proactive Alerting)
|
Business Hours Only (9-5)
|
| Response Time |
SLA-Backed (Guaranteed Response)
|
Variable (Competing Priorities)
|
| Security Updates |
Immediate (Scheduled Execution)
|
Reactive / Delayed PATCHing
|
| Policy Complexity |
Granular Control (Role-Based Access)
|
Basic Profiles
|
| Cost Structure |
Predictable (Flat Monthly Fee)
|
Hidden (Staff Salaries + Training)
|
If you’ve heard the phrase “single pane of glass” in a vendor pitch or an RFP response, you’re not alone in wondering whether it describes something real or just sounds impressive in a slide deck. The concept addresses a genuine operational problem: fragmented visibility across the tools that manage your device fleet. But the term […]
Read moreEOSL (end of service life) is the date after which a manufacturer stops providing security patches, replacement parts, and technical support for a device or platform. This FAQ answers the most common questions IT asset managers ask when they first encounter EOSL on a product bulletin. If you’re responsible for planning device refreshes or managing […]
Read moreApple DEP, now officially called Automated Device Enrollment, is Apple’s mechanism for automatically enrolling company-owned iPhones, iPads, and Macs into your MDM platform the moment they power on. No manual setup steps, no QR codes, no enrollment URLs. The device connects to Wi-Fi, checks in with Apple’s servers, and enrolls itself. If you’ve been manually […]
Read moreThis FAQ resource answers the questions IT managers ask most often about zero-touch provisioning: what it actually is, how it works across Android and Apple ecosystems, when it makes sense, and what it requires from your existing environment. Zero-touch provisioning is an automated method where devices self-configure upon first power-on by contacting a cloud-based MDM […]
Read morePiiComm’s in-country MDM technicians are fully certified on all major enterprise MDM platforms, including SOTI MobiControl, VMware Workspace ONE (AirWatch), and Microsoft Intune. We support both on-premise and cloud-based deployments, providing a single point of expertise for diverse environments.
Yes. PiiComm specializes in complex MDM migrations (e.g., migrating from legacy on-prem to cloud). We manage the entire project lifecycle—from planning and profile replication to device re-enrollment—ensuring zero data loss and minimal operational disruption.
Our sovereign managed mobility services cover the complete lifecycle of digital management:
We provide proactive 24/7 monitoring to validate:
