Canadian
MDM as a Service by PiiComm allows organizations to offload the complex administration of Mobile Device Management platforms to certified experts.
PiiComm managed mobility services can support your MDM needs. View our MDMaaS Guide for in-depth insights.
PiiComm’s MDM as a Service is a fully managed solution where our certified, Canada-based administrators handle the day-to-day operations of your Mobile Device Management environment.
Unlike basic software support, we take ownership of your policy configurations, application deployments, and security monitoring, ensuring your fleet remains compliant without burdening your internal IT resources.
Our Service Desk monitors device health metrics 24/7, identifying connectivity issues or battery failures before they impact field workers.
We enforce "Lockdown" policies to restrict non-business usage and remotely wipe lost devices to prevent data breaches.
PiiComm manages the testing and remote deployment of your business-critical apps, ensuring version consistency across the enterprise.
| Capability | PiiComm MDMaaS | Internal IT Administration |
|---|---|---|
| Expertise Level |
Certified MDM Architects (SOTI/VMware)
|
Generalist IT Staff
|
| Monitoring Coverage |
24/7/365 (Proactive Alerting)
|
Business Hours Only (9-5)
|
| Response Time |
SLA-Backed (Guaranteed Response)
|
Variable (Competing Priorities)
|
| Security Updates |
Immediate (Scheduled Execution)
|
Reactive / Delayed PATCHing
|
| Policy Complexity |
Granular Control (Role-Based Access)
|
Basic Profiles
|
| Cost Structure |
Predictable (Flat Monthly Fee)
|
Hidden (Staff Salaries + Training)
|
You’re staring at a 400-device SAP rollout across three Ontario facilities. The last refresh took your IT team 14 weeks and still produced configuration errors on the production floor. Forklift operators scanning pallets got the wrong putaway locations. Help desk tickets spiked. Your operations VP wants to know why the go-live slipped. This time, you […]
Read moreA plant manager in Hamilton calls procurement at 6:45 AM. Eight Zebra scanners failed overnight in the cold-storage area. The carrier rep says the replacement model is on 14-week backorder. The afternoon shift starts in seven hours. This is the moment most manufacturers realize their procurement approach has a single point of failure. The scramble […]
Read moreA procurement manager at a mid-sized federal department receives three proposals for a 2,000-device rugged tablet rollout. All three vendors claim “Canadian service.” One stages from a facility in Michigan. Another subcontracts staging to a carrier’s logistics arm. The third has its own Canadian warehouse but no personnel with Reliability Status clearance. The procurement manager […]
Read moreYour SOTI administrator gave notice three weeks ago. She was the only person in the organization who knew how to push a LifeGuard patch to the 400 Zebra scanners spread across two plants. She built the policy templates, configured the OEMConfig profiles, and kept the enrollment numbers accurate. Now she’s gone, and nobody else has […]
Read morePiiComm’s in-country MDM technicians are fully certified on all major enterprise MDM platforms, including SOTI MobiControl, VMware Workspace ONE (AirWatch), and Microsoft Intune. We support both on-premise and cloud-based deployments, providing a single point of expertise for diverse environments.
Yes. PiiComm specializes in complex MDM migrations (e.g., migrating from legacy on-prem to cloud). We manage the entire project lifecycle—from planning and profile replication to device re-enrollment—ensuring zero data loss and minimal operational disruption.
Our sovereign managed mobility services cover the complete lifecycle of digital management:
We provide proactive 24/7 monitoring to validate:
