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Secure mobile solutions for critical public services

PiiComm provides secure, field-ready mobility solutions for government and public safety sectors, enhancing real-time communication, evidence tracking, and emergency response coordination.

  • Secure real-time case data directly from the field to increase accuracy.
  • Optimize emergency routing with integrated GPS and voice communication.
  • Modernize asset control for critical equipment using barcode and RFID tracking.
  • Ensure regulatory compliance with secure E-citation and ID verification tools.

Sovereign managed mobility services for government and public safety

PiiComm ensures that first responders and civil servants have reliable, secure technology in the field, supported by a sovereign Canadian managed service architecture:

Mission-Critical Sourcing Procurement of rugged laptops (Panasonic Toughbook), tablets, and handhelds designed for patrol cars and field use. We prioritize devices with long lifecycles and "FirstNet" readiness.
Secure Staging & Deployment Zero-touch mass deployment of devices for police, fire, and EMS, ensuring every unit is encrypted, tracked, and loaded with necessary CAD/RMS applications before it leaves our secure facility.
Lifecycle Management ("Spare-in-the-Air") A guarantee of uptime for essential services. If a bylaw officer's tablet fails, we ship a fully configured replacement immediately to keep boots on the ground active.
MDM & Data Sovereignty Management of SOTI and AirWatch environments with a strict focus on data residency and security. We enforce MFA, disable unauthorized apps, and ensure compliance with CJIS/privacy standards.
RFID Asset & Evidence Tracking Automated chain-of-custody solutions for evidence rooms and equipment depots, ensuring 100% accountability for weapons, radios, and sensitive materials.
Fleet Management & Telematics Integrated solutions for emergency vehicles to optimize routing, monitor driver safety, and document response times automatically.

You’re in great company

Digital e-citation and enforcement

Modernize traffic and bylaw enforcement with E-Citation solutions. By moving from paper tickets to rugged mobile printers and handhelds, officers can scan driver’s licenses, auto-populate forms, and print citations in seconds. This reduces roadside dwell time—increasing officer safety—and eliminates data entry errors in the court system.

Real-time situational awareness

In emergency response, data is as critical as water. PiiComm enables connected field operations where dispatchers and incident commanders share a Common Operating Picture (COP). Through secure cellular/LTE connectivity on rugged tablets, first responders access building diagrams, hazard data, and live video feeds en route to the scene.

Chain of custody and asset control

Accountability is non-negotiable. Our RFID and Barcode tracking solutions provide an immutable digital audit trail for critical assets. From tracking expensive medical kits in ambulances to managing the chain of custody for physical evidence, our automated systems reduce liability and ensure equipment is ready for the next shift.

Standard IT vs. PiiComm managed mobility services

Capability PiiComm Mission-Critical Mobility Standard Enterprise IT
Durability
MIL-STD-810G certified rugged hardware for patrol/field use.
Consumer devices break on impact/drops.
Security
CJIS-grade Security with enforced VPNs, MFA, and app blocking.
Basic encryption; vulnerable to unauthorized apps.
Visibility
High-Nit Displays legible in bright sun and tactical night modes.
Screens unreadable in direct sunlight.
Connectivity
Priority Band Support (Band 14/FirstNet) for guaranteed throughput.
Relies on standard carrier availability.
Support
24/7 Live Support and "Spare-in-the-Air" immediate replacement.
9-5 help desk; slow turnaround.
Mounting
Certified Vehicle Docks with pass-through antenna technology.
Generic, insecure vehicle mounts.

Managed mobility services. It’s all we do.

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Government and public safety managed mobility FAQs

How can Managed Mobility Services benefit government and public safety agencies?

Managed Mobility Services (MMS) enhance public safety by ensuring communications and data tools are reliable, secure, and always available. Benefits include improved situational awareness for first responders, faster emergency response times through optimized routing, and strict regulatory compliance via automated data collection and reporting.

How do mobility services ensure data security for government agencies?

We utilize "Defense-in-Depth" security protocols suitable for classified and sensitive data. This includes AES-256 device encryption, secure VPN tunnelling, Multi-Factor Authentication (MFA), and absolute control over mobile applications to prevent unauthorized data exfiltration, ensuring compliance with privacy laws.

Can mobile solutions integrate with existing Computer-Aided Dispatch (CAD) systems?

Yes. Our solution architects integrate modern mobile devices with legacy Computer-Aided Dispatch (CAD), Records Management Systems (RMS), and Geographic Information Systems (GIS). This allows field officers to receive real-time dispatch data and file reports directly from their patrol vehicles without duplicate data entry.

How do managed mobility services improve communication for field teams?

We deploy unified communication platforms that combine Push-to-Talk (PTT) over cellular, secure text messaging, and live video collaboration on a single rugged device. This replaces fragmented radio/phone systems, allowing agencies to coordinate large-scale emergency responses across police, fire, and EMS departments seamlessly.

What should we look for when selecting a mobility partner for public safety?

Look for a partner with proven experience in the public sector who understands critical infrastructure protection. Key criteria include: 24/7 domestic support availability, security clearance/certifications, ability to scale rapidly during emergencies, and partnerships with rugged hardware leaders like Panasonic, Zebra, and Getac.

Do you offer solutions for emergency vehicle routing and tracking?

Yes. We implement advanced fleet telematics solutions that provide real-time location tracking, route optimization for fastest response, and driver behavior monitoring. This data integrates with dispatch systems to ensure the closest available unit is always sent to an incident scene.