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Want to learn about enterprise mobility?

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Reports

Want to learn about enterprise mobility?

Read expert insights, reports, and action plans from Canada's leading mobility experts.

Browse the Blog

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Access the best mobile tech for a flat rate monthly fee

Device as a Service (DaaS) bundles enterprise mobile hardware, software, and managed services into a single, predictable monthly fee.

  • Shift IT spend from CapEx to OpEx, eliminating upfront hardware costs.
  • Guarantee access to the latest technology and full lifecycle support.
  • Simplify budgeting with a flat monthly rate per device for better cash flow visibility.
  • Easily scale fleets up or down based on seasonal demand or growth.

PiiComm managed mobility services can support your hardware needs. View our Device as a Service (DaaS) Guide for in-depth insights.

What is PiiComm Device as a Service (DaaS)

PiiComm’s managed mobility bundles are designed for Canadian enterprises with complex field operations:

Zero-Investment Hardware

Access the latest rugged or consumer-grade devices from best-in-class OEM partners without capital outlay.

OpEx Financing Model

Convert unpredictable hardware spikes into a flat, forecasted monthly operating expense.

Spare-in-the-Air Replacement

We maintain a pool of hot-swappable spares to immediately replace broken units, minimizing field downtime.

MDM Administration

Complete management of your Mobile Device Management (MDM) environment by highly trained and certified MDM technicians.

24/7 Canadian Service Desk

Bilingual, round-the-clock support for end-users to resolve connectivity issues instantly.

Secure Decommissioning

We handle the certified data wipe and eco-friendly recycling of devices at the end of their term.

You’re in great company

Why top organizations choose DaaS

Companies switch to Device as a Service to solve specific operational challenges like:

Eliminate Hidden Costs Lowers Total Cost of Ownership (TCO) by preventing unexpected repair and replacement fees.
Scalability Rapidly scale your fleet up or down to match seasonal contract worker volume (e.g., peak delivery seasons).
Data Security Ensures all devices are tracked, locked, and wiped remotely to maintain corporate data privacy compliance.

Comparison: Traditional procurement vs. PiiComm DaaS

Capability PiiComm DaaS (OpEx) Traditional Procurement (CapEx)
Upfront Investment
Zero (Monthly subscription)
High (100% of hardware cost)
IT Workload
Low (Fully outsourced management)
Heavy (Manual staging & updates)
Scalability
Instant (Add/Return devices anytime)
Slow (Buy/Sell delays)
Predictability
Fixed (All-inclusive flat fee)
Volatile (Repair spikes)
Technology Access
Latest Tech (Planned refresh cycles)
Aging Fleet / Obsolescence Risk
Downtime Risk
Minimized (Spare-in-the-air replacement)
High (Wait times for repairs)

Managed mobility services. It’s all we do.

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Device as a Service (DaaS) FAQs

How does Device as a Service (DaaS) impact our IT budget?

DaaS shifts your mobile technology spend from a capital expense (CapEx) to a predictable operational expense (OpEx). Instead of large upfront purchases for hardware, you pay a consistent monthly fee per device which includes the hardware, software, and managed lifecycle services, improving cash flow visibility.

What happens when the devices become outdated?

Our DaaS program includes planned technology refresh cycles. We proactively manage the lifecycle of your fleet, ensuring you always have access to modern, secure hardware without the hassle of managing upgrades or disposing of obsolete equipment (which we handle securely).

What support is included with the monthly fee?

The monthly subscription covers comprehensive support, including a Canadian-based help desk, remote device troubleshooting via MDM, and our "Spare-in-the-Air" replacement program to minimize downtime for your field workers.

Can we choose specific rugged devices for our DaaS bundle?

Yes. We partner with leading manufacturers like Zebra, Honeywell, and Samsung. We assess your specific workflow requirements to recommend the exact form factor (handheld, tablet, wearable) that suits your operations.

Can we scale the number of devices up or down?

Absolutely. DaaS offers the flexibility to scale your fleet based on seasonal demand or business growth. You can add devices during peak periods and return them when demand normalizes, paying only for what you use.

What is included in PiiComm's Device as a Service program?

DaaS from PiiComm bundles procurement, configuration, MDM enrolment, support, replacement and secure retirement into one flat monthly fee per device.

  • Procurement. Rugged or consumer-grade hardware sourced from OEM partners, with no capital purchase and no upfront investment.
  • Configuration and MDM enrolment. Devices arrive staged, enrolled and policy-applied. PiiComm's certified technicians administer the MDM environment on an ongoing basis.
  • Support. A 24/7 bilingual Canadian service desk for the people using the devices, not only for IT.
  • Replacement. Spare-in-the-Air — a pre-configured replacement pool that ships when a device fails, rather than being ordered after it does.
  • Refresh and retirement. Planned technology refresh cycles, then certified data wipe and eco-friendly recycling at contract end.

The monthly fee covers hardware, software and managed lifecycle services as a single line item. Ask for a quote on your fleet.