Canadian
Distribution centre openings get detailed plans for racking, the warehouse management system (WMS), and staffing. Mobile devices often get a line item and a purchase order, which is why they’re so often the thing holding up go-live. If you have a DC opening on the calendar, the device workstream deserves its own plan and owner. […]
Read moreWhen you acquire a company, you also acquire its mobile devices, its device management platform, its carrier contracts, and its repair arrangements, usually with very little documentation. The deal team rarely looked at any of it. If you’ve just been handed integration of the acquired company’s devices, the first 90 days decide whether this becomes […]
Read morePiiComm differs from carrier, value-added reseller (VAR), OEM-direct, and in-house device management because it is a single Canadian-operated managed mobility services (MMS) provider accountable for the whole device lifecycle: sourcing, staging, mobile device management (MDM), support, repair, and secure disposal. For carriers and resellers, devices are a line item attached to a network contract or […]
Read moreLast updated 14 September 2026. Every statistic below links to its original source and carries the date that source was published. Where the data is thin, contested, or simply doesn’t exist for Canada, we say so. Your device refresh was budgeted in the spring. By the time the quotes came back, the number was wrong […]
Read moreActivation lock is the anti-theft feature built into Apple and Android devices that ties a device to a user account. At fleet scale, it is one of the most common reasons enterprise devices become unusable, unrecoverable, or impossible to decommission. This FAQ resource answers the questions IT administrators ask most often about activation lock and […]
Read moreMost IT directors encounter ITAD certifications as logos on a proposal cover page, and those logos tell you almost nothing about what happens to your devices at the facility that will actually process them. R2 certification is a third-party environmental and data security standard for electronics recyclers and refurbishers, administered by SERI (Sustainable Electronics Recycling […]
Read moreEOSL (end of service life) is the date after which a manufacturer stops providing security patches, replacement parts, and technical support for a device or platform. This FAQ answers the most common questions IT asset managers ask when they first encounter EOSL on a product bulletin. If you’re responsible for planning device refreshes or managing […]
Read moreChain of custody is a continuous, documented record of every person or entity that has physical possession of a device — from the moment it leaves active use to the moment its data is certifiably destroyed. This FAQ resource explains what chain of custody means for enterprise mobile devices and IT hardware, why it matters […]
Read moreMost enterprise e-waste reduction strategies fail not because organisations lack good intentions, but because they focus on the wrong part of the device lifecycle. The biggest environmental impact happens at end-of-life—and for most organisations, end-of-life is where process discipline disappears entirely. This post maps the operational levers that actually reduce e-waste in enterprise fleets, from […]
Read moreITAD (IT asset disposition) is the formal process of retiring enterprise technology assets in a way that protects your data, satisfies regulatory obligations, and recovers residual value. If you manage a fleet of mobile devices, scanners, or rugged handhelds, ITAD is the discipline that governs what happens after a device leaves a worker’s hands for […]
Read moreEvery ITAD vendor, decommissioning partner, and audit checklist in Canada references NIST 800-88. Most IT leaders have never read the 59-page document, and shouldn’t have to. This post translates the data sanitization standard into operational language: what the three sanitization levels mean, which level applies to which device and storage media type, and how to […]
Read moreMost certificates of data destruction that Canadian enterprises receive from their device disposal vendors would not survive an audit. A proper certificate must tie a specific destruction method to a specific device serial number, performed by a named technician, on a documented date, with chain-of-custody traceability back to the moment the device left your facility. […]
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