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Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk with an expert today

Learn more

Zero-touch device deployment 101: automating mobile device setup for speed and scale

3 September 2025

Rolling out mobile devices across a large workforce—whether it’s 50 or 5,000 units—can be a logistical nightmare when done manually. Traditional staging methods require IT teams to unbox, configure, and test each device one by one, eating up hours (or days) of valuable time and increasing the risk of setup errors. Enter zero-touch deployment, a […]

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Optimizing Your SOTI ONE Platform: Seamless Lifecycle Management with PiiComm

29 August 2025

For organizations managing large mobile fleets, the SOTI ONE Platform is a powerful asset. With tools like SOTI MobiControl and SOTI Connect, it brings order to the chaos of mobile and IoT device management, streamlining everything from remote configuration to application lockdowns and asset tracking.  SOTI centralizes control across a diverse mix of endpoints—smartphones, tablets, […]

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How PiiComm’s AiM + ServiceNow Integration Puts Device Care on Autopilot

15 August 2025

It’s 4:17 p.m. on Friday. A warehouse scanner goes down. The team submits a ticket, CCs two managers, and hopes someone sees it before Monday. Unfortunately, because this process is manual, that ticket likely isn’t going to be resolved until the end of the week. If you’re still managing device issues with emails, spreadsheets, and […]

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Maximize uptime and ROI from your Zebra Devices with PiiComm’s Lifecycle Management

1 August 2025

In industries like logistics, retail, healthcare, and manufacturing, Zebra Technologies’ rugged mobile devices are the backbone of day-to-day operations. From barcode scanners and printers to handheld computers and rugged tablets, these tools are built for tough environments. But even the most durable hardware isn’t immune to damage, wear, or failure.  That’s why having a reliable […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.

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