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Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk with an expert today

Learn more

Maximizing Uptime: Proactive Support Strategies to Reduce Mobile Device Downtime

16 October 2025

When a mobile device goes down, so does the productivity of the employee who’s holding it. And the cost of that downtime adds up fast. Whether it’s a handheld scanner in a warehouse or a tablet used for point-of-sale in retail, just one malfunctioning device can lead to dozens of missed transactions, delayed shipments, or […]

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Vendor agnostic sourcing: How partnerships help you secure the right mobile devices

6 October 2025

For many IT and procurement teams, sourcing mobile devices is a time-consuming, high-stakes juggling act. You’re comparing quotes from multiple vendors, tracking hardware specs, deciphering OS support windows, and trying to avoid costly mistakes—all while keeping your day-to-day systems running. The mobile device ecosystem is massive and constantly evolving. From rugged tablets to smart handhelds, […]

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Empowering your Diverse Fleet: About PiiComm’s Lifecycle Management for 42Gears

29 September 2025

Managing a mobile fleet has never been more complex. Enterprises today rely on a mix of operating systems—Android, iOS, Windows, Linux, macOS—across smartphones, tablets, rugged devices, and laptops. Enter 42Gears SureMDM, a powerful unified endpoint management (UEM) platform that simplifies control across diverse environments.  SureMDM is purpose-built for flexibility. It supports mobile application and content […]

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Rugged vs. Consumer Mobile Devices How to Choose the Right Tool for the Job

19 September 2025

When selecting mobile devices for your organization’s workforce—whether they’re warehouse staff, field service techs, or retail associates—the stakes are higher than ever. It’s no longer just about price or form factor. The right device can mean uninterrupted productivity, long-term cost savings, and fewer help desk tickets. The wrong device can drain IT resources, frustrate employees, […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.

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