Canadian
A national retailer with hundreds of store locations needed to replace its aging fleet of scanning and printing devices. The existing hardware was outdated, increasingly difficult to support, and inconsistent across the retail network.
Store associates relied on these devices daily for inventory management, price markdowns, shelf replenishment, and label printing. The retailer needed a standardized, cost-effective solution that could scale across all locations, without straining IT resources or exceeding a tight budget.
PiiComm identified and procured scanning and portable printing devices tailored to the retailer’s store environment and budget. The selected mobile computers feature enhanced scanning for low-light backroom conditions, swappable batteries for uninterrupted shifts, chemical-resistant enclosures for daily cleaning, and wireless charging to reduce wear on ports and connectors.
Portable thermal printers provide fast, reliable label and receipt printing with Bluetooth connectivity—lightweight and durable enough for all-day floor use. All devices arrived staged, configured, and ready to use out of the box, with MDM enrollment completed before shipping.
Ongoing lifecycle management through PiiComm also ensures proactive fleet visibility, support, and device health monitoring across all locations.
The retailer now operates with standardized, reliable mobile technology across its entire store network. Associates benefit from faster scanning, clearer good-read feedback, and portable printing that moves with them on the floor, improving efficiency in inventory counts, price updates, and shelf management.
IT complexity dropped significantly with a fully managed mobility program handling procurement, deployment, and ongoing support. The solution met both the retailer’s technical requirements and strict cost constraints, demonstrating that budget-conscious doesn’t have to mean compromise.
PiiComm supports leading retail organizations across Canada through strategic technology sourcing and deployment, helping store associates deliver faster, smoother, and more connected customer experiences. A PiiComm expert can help you determine the best mobile device solution for your unique storefront and retail needs.
