Canadian
To budget for mobile devices and services, build the budget from your device list rather than last year’s invoice total. Give planned refresh, unplanned replacement, wireless plans and the services that keep devices working their own lines. Then add a currency assumption for devices priced in US dollars and a contingency sized to how old […]
Read moreMost Canadian frontline fleets need more than one device ownership model. Use COBO (corporate-owned, business only) for shared work devices like scanners and rugged handhelds, COPE (corporate-owned, personally enabled) or CYOD (choose your own device) for supervisors who need a phone, and keep BYOD (bring your own device) to email and scheduling. Personal phones can’t […]
Read moreWhen enterprise devices come off warranty, repair the ones with a clean repair history, healthy batteries and years of security support left, and replace units that have hit your repair limit. Refresh the whole model once its security support end date is close. Make the call with a written rule, not one repair quote at […]
Read moreA wireless bill goes up in one of two ways, and each has a different cause. Gradual creep comes from lines, plans and add-ons that outlive the people and devices they were set up for, so spend climbs while headcount stays flat. A sudden spike comes from one event landing on one invoice, such as […]
Read moreMost IT asset management searches return software: a register that tracks what you own, where it is, and when the warranty expires. That’s a real product category, and it solves a real problem. It just doesn’t touch the device. Someone still has to buy the hardware, image it, ship it, fix it when it breaks, […]
Read moreWhen store devices behave differently from one location to the next, the problem is almost never the stores. It’s that each store’s devices were set up, fixed, and reset a little differently over time, and nothing pulled them back into line. If you run store operations and you hear that handhelds work fine in one […]
Read moreA spare pool should hold enough pre-configured devices to cover every device a site loses during one full repair loop, plus a buffer for peak weeks. In practice that’s the number of devices that leave service each week (failures plus losses) multiplied by the number of weeks a swap takes to come back, so fleet […]
Read moreMost health systems can’t say with confidence whether every clinical mobile device is managed and secure, and the reason is usually structure, not negligence. Devices are spread across hospitals, clinics, and affiliated sites, set up at different times by different people, and reported on in different places. If you’re in health-system IT and someone has […]
Read moreA break/fix backlog grows when broken devices enter the repair loop faster than repaired devices leave it, and the cause is almost always one stage of that loop rather than the volume of failures. The five usual bottlenecks are no spare pool, slow repair turnaround, no tracking of where devices are, repeat failures from an […]
Read moreA denied capital request doesn’t mean the refresh is off. It usually means the refresh, as proposed, was too big to approve in one decision. If your devices are aging, inconsistent across sites, and slowing your frontline workers down, and leadership just said no to replacing them, you have more options than waiting for next […]
Read moreFor many organizations, the carrier’s billing portal is enough. It shows the invoice, lets you change plans, and handles orders for the account it was built for. The question changes when finance asks something the portal wasn’t designed to answer, such as what each site costs, which lines belong to people who left, or why […]
Read moreSearch for mobile asset lifecycle management and you’ll get two entirely different markets in one results page: software platforms for tracking plant and maintenance assets, and services companies that physically source, stage, fix, and retire device fleets. If your problem is the second one, the claims on provider websites won’t separate them for you. The […]
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