Canadian
IP ratings and MIL-STD-810 are the two specs you’ll see on almost every rugged device, and they mean very different things. An IP rating is a standardized code for how well a device is sealed against dust and water. MIL-STD-810 is a US military library of test methods, and a claim against it only tells […]
Read moreDevice lifecycle management is the device work that slips first when IT is stretched. It’s physical, it never stops, and it’s rarely anyone’s main job. That’s why it’s the part of mobility most organizations eventually ask whether to outsource. This guide helps you decide whether to outsource device lifecycle management, keep it in-house, or split […]
Read moreRugged mobile computing means using handheld computers, phones, tablets, and laptops built to keep working where ordinary devices fail. That includes cold loading docks, dusty plant floors, delivery trucks, hospital wards that are disinfected several times a shift, and anywhere a device gets dropped on concrete every day. If you’re responsible for the devices your […]
Read moreWhen broken handhelds take weeks to come back, the repair itself is rarely the slow part. Most of the time is spent waiting, in a box at the site, in transit, in a queue, or on an approval nobody knew was needed. If you run operations, you feel it as workers sharing devices, sites borrowing […]
Read moreWhen an IT team shrinks and the device fleet doesn’t, something has to give. The only real choice is whether you decide what gives, or let it happen one missed ticket at a time. If you’ve been told to keep the same service with fewer people after layoffs or a hiring freeze, device work is […]
Read moreIf your store, depot, or plant managers spend part of every shift rebooting scanners, hunting for chargers, and boxing up broken devices, you have an IT function you never planned for. You’re also paying manager wages for it. Nobody decided this. It happens gradually at sites without local IT, because the person in charge is […]
Read moreBuying devices and subscribing to them don’t differ mainly on price. They differ on when you pay, who does the lifecycle work, and who carries the risk of devices aging out. That’s why most Device as a Service vs buying comparisons go wrong. They set a monthly fee against a device price and stop there. […]
Read moreThe device procurement partner you choose decides how fast devices arrive, how consistent your fleet stays, and what each device costs over its working life. The unit price on the quote is the smallest part of that decision, and it’s the part most evaluations spend the most time on. This guide is for the three […]
Read moreWhen you acquire a company, you also acquire its mobile devices, its device management platform, its carrier contracts, and its repair arrangements, usually with very little documentation. The deal team rarely looked at any of it. If you’ve just been handed integration of the acquired company’s devices, the first 90 days decide whether this becomes […]
Read moreIT projects are often derailed by device work that never shows up in the project plan. A warehouse management system (WMS) upgrade, for example, can slip a full quarter without anything going wrong in the project itself. Broken handhelds, new hire setups, lost phones, and replacement shipments rarely appear in project reporting, but they come […]
Read moreWhen a device rollout falls behind, the instinct is to push harder on the same plan. That rarely works, because the plan is usually why it stalled. If you’re mid-rollout with sites waiting and leadership asking for a new date, the next week matters more than the original schedule. You need an honest picture of […]
Read moreIf next year’s plan includes several new stores, depots, or distribution centres, the device process that handled one opening may not handle six. What works when IT can give a single site its full attention tends to break when openings overlap. Planning season is the right time to check. Once the openings are scheduled, the […]
Read more