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Expert management for your mobile security

MDM as a Service by PiiComm allows organizations to offload the complex administration of Mobile Device Management platforms to certified experts.

  • Access certified expertise for leading MDM solutions like SOTI MobiControl and 42Gears.
  • Protect corporate data with handled security patching, user profile configuration, and compliance monitoring.
  • Detect vulnerabilities 24/7 with proactive monitoring and real-time remediation.
  • Efficiently scale administration for user onboarding and policy updates as your fleet grows.

PiiComm managed mobility services can support your MDM needs. View our MDMaaS Guide for in-depth insights.

What is PiiComm MDM as a Service

PiiComm’s MDM as a Service is a fully managed solution where our certified, Canada-based administrators handle the day-to-day operations of your Mobile Device Management environment.

Unlike basic software support, we take ownership of your policy configurations, application deployments, and security monitoring, ensuring your fleet remains compliant without burdening your internal IT resources.

You’re in great company

Our Managed Mobility Capabilities

PiiComm provides sovereign, in-country and end-to-end administration for platforms like SOTI, 42Gears, and Workspace ONE:

Proactive Monitoring

Our Service Desk monitors device health metrics 24/7, identifying connectivity issues or battery failures before they impact field workers.

Security & Compliance

We enforce "Lockdown" policies to restrict non-business usage and remotely wipe lost devices to prevent data breaches.

Application Management

PiiComm manages the testing and remote deployment of your business-critical apps, ensuring version consistency across the enterprise.

Internal Administration vs. PiiComm MDMaaS

Capability PiiComm MDMaaS Internal IT Administration
Expertise Level
Certified MDM Architects (SOTI/VMware)
Generalist IT Staff
Monitoring Coverage
24/7/365 (Proactive Alerting)
Business Hours Only (9-5)
Response Time
SLA-Backed (Guaranteed Response)
Variable (Competing Priorities)
Security Updates
Immediate (Scheduled Execution)
Reactive / Delayed PATCHing
Policy Complexity
Granular Control (Role-Based Access)
Basic Profiles
Cost Structure
Predictable (Flat Monthly Fee)
Hidden (Staff Salaries + Training)

Managed mobility services. It’s all we do.

Get a quote

Learn more

In-house vs outsourced managed mobility for retail: a guide for multi-location Canadian retail

15 June 2026

For most Canadian retailers managing 200+ mobile devices across multiple locations, outsourcing managed mobility delivers faster seasonal scaling, higher device uptime, and lower total cost than in-house management—not because internal IT teams lack skill, but because retail device logistics is a full-time operational discipline that competes directly with the strategic projects retailers need IT to […]

Read more

The US CLOUD Act and Canadian data sovereignty: What operations leaders need to know about their device fleet

15 June 2026

The US CLOUD Act and Canadian data sovereignty: What operations leaders need to know about their device fleet If your managed mobility provider is a US-headquartered company—or a Canadian subsidiary controlled by a US parent—the data flowing through your enterprise devices may be accessible to US authorities regardless of where that data is physically stored. […]

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How to evaluate a managed mobility services (MMS) provider: A guide for Canadian operators

15 June 2026

You have three managed mobility services (MMS) proposals on your desk. All three promise full lifecycle management. All three claim a single point of contact. All three say they support SOTI and Zebra. The slide decks are interchangeable. The pricing is within 10% of each other. And you know—from experience—that one of these vendors will […]

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Best MDM managed service providers in Canada (2026)

11 June 2026

Your procurement team asked for MDM provider recommendations. The shortlist that came back includes a software platform, a carrier add-on, and two companies you’ve never heard of that claim to “manage” your environment. One charges per device, one charges per user, one bundles everything with connectivity, and none of them seem to be comparing the […]

Read more

MDM as a Service (MDMaaS) FAQs

What MDM software can PiiComm technicians support?

PiiComm’s in-country MDM technicians are fully certified on all major enterprise MDM platforms, including SOTI MobiControl, VMware Workspace ONE (AirWatch), and Microsoft Intune. We support both on-premise and cloud-based deployments, providing a single point of expertise for diverse environments.

Our company wants to migrate from one MDM software to another. Can PiiComm help?

Yes. PiiComm specializes in complex MDM migrations (e.g., migrating from legacy on-prem to cloud). We manage the entire project lifecycle—from planning and profile replication to device re-enrollment—ensuring zero data loss and minimal operational disruption.

What type of device management is included in MDM as a Service?

Our sovereign managed mobility services cover the complete lifecycle of digital management:

  • Security: Remote lock/wipe, encryption enforcement, and OS patch management.
  • Content: Secure distribution of corporate documents and apps.
  • BYOD: Containerized profiles to separate personal and work data.
  • Email: Secure Exchange/Microsoft 365 configuration.

What kind of monitoring service is available after onboarding?

We provide proactive 24/7 monitoring to validate:

  • Uptime: Ensuring critical business apps are running.
  • License Usage: optimizing costs by tracking active vs. inactive licenses.
  • Health Checks: Validating device connectivity after every OS update or patch.
  • Reporting: You receive Quarterly Business Reviews (QBRs) with actionable insights on fleet health.

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