Canadian
A wrong shipment left the facility yesterday. A steel roll weighing five tonnes, made to a specific metallurgical recipe for a specific customer, loaded onto a truck bound for Kentucky. The problem: it was the wrong roll. Same dimensions, same appearance, different composition entirely. The return cost—cross-border trucking, customs, lost production time at the receiving […]
Read moreMost Canadian enterprises renegotiate their wireless carrier contracts the same way every cycle: the account manager calls 90 days before expiry, presents a modest discount as a loyalty gesture, and the IT team accepts because they have no independent data to push back with. In a market where three national carriers control the vast majority […]
Read moreMost enterprises track total telecom spend and maybe cost-per-line, then wonder why their CFO still can’t explain a $200,000 budget variance. The KPIs that give a CFO real control over telecom expenses aren’t the ones on generic finance dashboards—they’re operational metrics that expose the gap between what you’re billed and what you should be paying. […]
Read moreTangoe vs ClearSight TEMs AI: Which TEM platform fits Canadian operations? If your primary pain is month-end invoice chaos across Bell, Rogers, and TELUS accounts and you need answers this week—not next quarter—ClearSight TEMs AI was built for that specific job. If you’re consolidating global technology expenses across 10,000+ devices in multiple countries and need […]
Read moreYou close the month thinking you’ve got telecom spend contained, then page 47 of the Bell invoice shows $3,200 in roaming charges nobody flagged. Two devices somehow stayed active in Mississauga six months after that office closed. The Quebec team’s new plan discount only applied to 12 of their 40 lines. This isn’t rare — […]
Read moreYour internal device inventory is wrong. This isn’t a criticism — it’s a structural reality of how enterprise telecom operates. The invoice is the only document that reflects what you’re actually paying, and every effective audit starts from the carrier bill outward, not from your spreadsheet inward. This post walks through how to run a […]
Read moreWhen a mobile device goes down, so does the productivity of the employee who’s holding it. And the cost of that downtime adds up fast. Whether it’s a handheld scanner in a warehouse or a tablet used for point-of-sale in retail, just one malfunctioning device can lead to dozens of missed transactions, delayed shipments, or […]
Read moreManaging a mobile fleet has never been more complex. Enterprises today rely on a mix of operating systems—Android, iOS, Windows, Linux, macOS—across smartphones, tablets, rugged devices, and laptops. Enter 42Gears SureMDM, a powerful unified endpoint management (UEM) platform that simplifies control across diverse environments. SureMDM is purpose-built for flexibility. It supports mobile application and content […]
Read moreFor organizations managing large mobile fleets, the SOTI ONE Platform is a powerful asset. With tools like SOTI MobiControl and SOTI Connect, it brings order to the chaos of mobile and IoT device management, streamlining everything from remote configuration to application lockdowns and asset tracking. SOTI centralizes control across a diverse mix of endpoints—smartphones, tablets, […]
Read moreGlobal device spending is projected to reach $836 billion in 2026, according to Gartner’s February 2026 IT spending forecast. That number gets attention in budget meetings — but it hides the real problem. In our experience managing 500,000+ devices across thousands of Canadian locations, 60–70% of the total cost of a mobile device occurs after […]
Read moreBy Natasha Tyner-Lewis In a world of e-commerce, chatbots, automation, and multi-tasking, does the expression “Service with a Smile” still mean anything? I believe the answer is ‘Yes’. As someone with close to 20 years in customer-facing roles, you might think I’m biased (and I am). However, I can see the quantifiable impact it makes […]
Read moreEnterprise Asset Management Solutions from PiiComm provide organizations responsible for maintaining, tracking, operating, and inspecting enterprise assets. We will help your business reduce downtime and enhance your visibility. PiiComm Enterprise Asset Management will work with you, your carriers, various devices and IT infrastructures to ensure your operations run smoothly, cost-effectively and your mobile users are productive […]
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