Canadian
When a device rollout fails, the device is rarely the problem. The failure usually sits in the steps between the purchase order and the first scan, where nobody owned the handoff. If your rollout just missed its date, arrived half-configured, or worked at some sites and not others, leadership is going to ask what happened. […]
Read moreSeasonal workers need working devices on their first shift, which means the devices have to be ready weeks before the people are. Most peak-season device problems start with a forecast that counted heads but not handhelds. If you’re staffing up for the holidays, back-to-school, or a harvest or construction season, the device plan is part […]
Read moreWhen a new hire spends their first shift waiting for a device, the delay didn’t start that morning. It started weeks earlier, somewhere between the hiring decision and the moment someone thought to order, set up, and ship the handheld. If you run a frontline operation with steady turnover, this isn’t a one-off. Drivers, pickers, […]
Read moreIf your only mobile device management (MDM) admin just resigned, the next two weeks matter more than the hiring decision. Most of what keeps a fleet running lives in that person’s head, their accounts, and their calendar of renewals. Nothing breaks on the day they leave. Things break quietly over the following weeks, when a […]
Read moreSearch for managed device lifecycle services and you’ll find the same claim on every page: one provider, every stage, from purchase to retirement. What the claim hides is who physically touches the device at each stage, and in which country. That’s the fact that decides most of these evaluations, and it’s rarely on the website. […]
Read moreMost enterprise mobility providers sell Day One: sourcing, staging, configuration, rollout. PiiComm was built for Day Two — everything that happens to a fleet after the deployment ends, for the three to five years it stays in service. This is the PiiComm service standard. It sets out the five commitments that make it up, where […]
Read moreMost healthcare organisations shopping for device lifecycle management are solving two different problems under one phrase. One is regulatory: how a manufacturer manages a product through design, validation, and post-market surveillance. The other is operational: who sources, images, ships, repairs, and securely retires the handhelds and clinical mobile computers your nurses and porters carry every […]
Read morePiiComm differs from carrier, value-added reseller (VAR), OEM-direct, and in-house device management because it is a single Canadian-operated managed mobility services (MMS) provider accountable for the whole device lifecycle: sourcing, staging, mobile device management (MDM), support, repair, and secure disposal. For carriers and resellers, devices are a line item attached to a network contract or […]
Read moreEvery provider selling mobile device lifecycle management describes the same seven stages, so the stage list won’t help you choose. What separates the options is narrower than the marketing suggests: who physically touches the device at each stage, and in which country they do it. A provider that manages your policies from a console and […]
Read moreIf you have been briefed on “autonomous endpoint management” in the past year, here is the short version: the direction is real, the analysts have formalized it, and almost nothing shipping today is actually autonomous. What vendors are selling under the AEM banner is assisted automation with a human approval step — recommendation engines, natural-language […]
Read moreIf you manage a mixed fleet of laptops, smartphones, and rugged handhelds, you have probably heard RMM and UEM used as though they mean the same thing. They don’t. RMM (remote monitoring and management) is agent-based and telemetry-first: it watches devices and tells you how they’re doing. UEM (unified endpoint management) is enrollment- and policy-first: […]
Read moreLast updated 14 September 2026. Every statistic below links to its original source and carries the date that source was published. Where the data is thin, contested, or simply doesn’t exist for Canada, we say so. Your device refresh was budgeted in the spring. By the time the quotes came back, the number was wrong […]
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