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A device rollout can look on track from head office and fall apart at the store, depot, or plant. The devices are the same everywhere, so when some sites go smoothly and others don’t, the difference is almost always the site. If you’re an operations or regional leader watching a rollout succeed in one location […]
Read moreMany enterprise fleets include devices that no longer receive security updates, and most IT teams don’t know how many until something forces them to look. The devices still work, so nothing flags them. If you’ve just found out that part of your fleet has stopped getting patches, you’re not alone, and you’re not in an […]
Read moreMobile device management (MDM) is how organizations enrol, configure, secure and retire the phones, tablets and rugged handhelds their people work on. It’s the foundation every larger mobility program is built on, from enterprise mobility management to unified endpoint management. This guide covers how MDM works on Apple, Android and Windows devices, the enrolment methods […]
Read moreDistribution centre openings get detailed plans for racking, the warehouse management system (WMS), and staffing. Mobile devices often get a line item and a purchase order, which is why they’re so often the thing holding up go-live. If you have a DC opening on the calendar, the device workstream deserves its own plan and owner. […]
Read moreRugged devices are bought to last, and that’s exactly why their lifecycle needs managing. A device in service for several years goes through repairs, battery replacements, updates, and moves between sites before it’s retired, and each stage can either protect its value or waste it. If you run a fleet of rugged handhelds, tablets, or […]
Read moreWhen the device refresh budget is frozen, the fleet doesn’t stop aging. Batteries keep wearing out, repairs keep coming, and the support window on older devices keeps closing, budget or not. If your capital request for new devices was cut or pushed to next year, you still have to keep frontline workers equipped. The question […]
Read moreRugged devices are only as ready as the staging behind them. A device that arrives without the right apps, scan settings, accessories, or enrolment isn’t ready for work, however tough it is. If you’re planning a rugged device rollout across warehouses, depots, stores, or clinical units, staging is where most of the risk sits. Rugged […]
Read moreSearch for device lifecycle management and you’ll find two different markets wearing the same label. One sells platform lifecycle: firmware updates, certificates, device identity. The other sends people to a warehouse to image, kit, ship, repair, and eventually shred your handhelds. The claims look identical on a homepage. The delivery models don’t, and that’s the […]
Read moreWhen devices bought in the same year start failing in the same year, it feels like bad luck. It’s actually the predictable result of buying a whole fleet at once and running it until it breaks. If you’re watching batteries swell, screens crack, and repair tickets climb across every site at the same time, you’re […]
Read moreChoosing a rugged mobile computer starts with the work, not the device. The right choice is the one that fits what each worker does, where they do it, the software they run, and how long you need the device supported. If you’re responsible for picking devices for a warehouse, a delivery fleet, stores, or clinical […]
Read moreIP ratings and MIL-STD-810 are the two specs you’ll see on almost every rugged device, and they mean very different things. An IP rating is a standardized code for how well a device is sealed against dust and water. MIL-STD-810 is a US military library of test methods, and a claim against it only tells […]
Read moreDevice lifecycle management is the device work that slips first when IT is stretched. It’s physical, it never stops, and it’s rarely anyone’s main job. That’s why it’s the part of mobility most organizations eventually ask whether to outsource. This guide helps you decide whether to outsource device lifecycle management, keep it in-house, or split […]
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