Expert management for your mobile security

PiiComm’s in-country MDM technicians are fully certified on all major enterprise MDM platforms, including SOTI MobiControl, VMware Workspace ONE (AirWatch), and Microsoft Intune. We support both on-premise and cloud-based deployments, providing a single point of expertise for diverse environments.

Yes. PiiComm specializes in complex MDM migrations (e.g., migrating from legacy on-prem to cloud). We manage the entire project lifecycle—from planning and profile replication to device re-enrollment—ensuring zero data loss and minimal operational disruption.

Our sovereign managed mobility services cover the complete lifecycle of digital management:

• Security: Remote lock/wipe, encryption enforcement, and OS patch management.
• Content: Secure distribution of corporate documents and apps.
• BYOD: Containerized profiles to separate personal and work data.
• Email: Secure Exchange/Microsoft 365 configuration.

We provide proactive 24/7 monitoring to validate:

• Uptime: Ensuring critical business apps are running.
• License Usage: optimizing costs by tracking active vs. inactive licenses.
• Health Checks: Validating device connectivity after every OS update or patch.
• Reporting: You receive Quarterly Business Reviews (QBRs) with actionable insights on fleet health.

Most MDM comparisons are platform comparisons — Intune against SOTI against Workspace ONE. That is the second decision. The first is whether you are buying software your team will run, or a managed service where someone else runs it. Once that is settled, five criteria separate the options that work here from the ones that do not.

• Data residency and jurisdiction. Where the console is hosted, and whose law governs the telemetry it collects. A Canadian-hosted console operated by a foreign parent satisfies residency, not sovereignty. More on what that distinction means in practice.
• Device coverage. Rugged handhelds, scanners and mobile printers are not managed the same way as corporate smartphones. Confirm that both the platform and the team behind it support the hardware you actually run.
• Support hours and language. Frontline shifts start before head office does. Bilingual coverage is a requirement, not a feature, if you operate in Quebec.
• Migration. Most organizations choosing an MDM today already have one. Ask who performs the migration, and what happens to enrolment while it runs.
• Where the physical work happens. Policy is software; staging, repair and retirement are not. A provider that can manage the console but cannot touch the device leaves you managing two vendors and the gap between them.

PiiComm's certified technicians administer your MDM environment as a managed service — including migration between platforms — with Canada-based administrators and 24/7/365 monitoring. The complete MDMaaS guide sets out the full evaluation framework.

Four tool categories do different parts of this job and are frequently confused. Mobile application management (MAM) controls corporate apps and data on a device you do not own — containerization, per-app policy, selective wipe. App vetting or reputation services assess what an app actually does: permissions, data flows, embedded SDKs, known vulnerabilities. Mobile threat defense (MTD) watches the device at runtime for malicious apps, network attacks and OS compromise. UEM app policy governs what can be installed at all. A BYOD programme usually needs MAM plus one of the other three, and which one depends on whether your real risk is unvetted apps, active threats, or simply unmanaged corporate data. PiiComm's technicians administer application management and policy enforcement as part of your MDM environment.