Canadian
Device as a Service (DaaS) bundles enterprise mobile hardware, software, and managed services into a single, predictable monthly fee.
PiiComm managed mobility services can support your hardware needs. View our Device as a Service (DaaS) Guide for in-depth insights.
Access the latest rugged or consumer-grade devices from best-in-class OEM partners without capital outlay.
Convert unpredictable hardware spikes into a flat, forecasted monthly operating expense.
We maintain a pool of hot-swappable spares to immediately replace broken units, minimizing field downtime.
Complete management of your Mobile Device Management (MDM) environment by highly trained and certified MDM technicians.
Bilingual, round-the-clock support for end-users to resolve connectivity issues instantly.
We handle the certified data wipe and eco-friendly recycling of devices at the end of their term.
Companies switch to Device as a Service to solve specific operational challenges like:
| Capability | PiiComm DaaS (OpEx) | Traditional Procurement (CapEx) |
|---|---|---|
| Upfront Investment |
Zero (Monthly subscription)
|
High (100% of hardware cost)
|
| IT Workload |
Low (Fully outsourced management)
|
Heavy (Manual staging & updates)
|
| Scalability |
Instant (Add/Return devices anytime)
|
Slow (Buy/Sell delays)
|
| Predictability |
Fixed (All-inclusive flat fee)
|
Volatile (Repair spikes)
|
| Technology Access |
Latest Tech (Planned refresh cycles)
|
Aging Fleet / Obsolescence Risk
|
| Downtime Risk |
Minimized (Spare-in-the-air replacement)
|
High (Wait times for repairs)
|
A plant manager in Hamilton calls procurement at 6:45 AM. Eight Zebra scanners failed overnight in the cold-storage area. The carrier rep says the replacement model is on 14-week backorder. The afternoon shift starts in seven hours. This is the moment most manufacturers realise their procurement approach has a single point of failure. The scramble […]
Read moreIt is the second week of October, and your IT team is fielding calls from 200 stores asking where their seasonal scanners are. Half the devices arrived unconfigured. The MDM enrolment failed on a third of them. Your repair vendor for the existing fleet has a two-week backlog—right as you are heading into the busiest […]
Read moreYou manage a fleet of rugged enterprise devices across distributed Canadian operations. You already know the procurement-staging-support-refresh cycle consumes disproportionate IT bandwidth. You already know capital costs are unpredictable. You are here because you want to understand exactly what PiiComm’s Device as a Service program includes before you make a decision. This post explains precisely how […]
Read moreYou’re staring at a 400-device SAP rollout across three Ontario facilities. The last refresh took your IT team 14 weeks and still produced configuration errors on the production floor. Forklift operators scanning pallets got the wrong putaway locations. Help desk tickets spiked. Your operations VP wants to know why the go-live slipped. This time, you […]
Read moreDaaS shifts your mobile technology spend from a capital expense (CapEx) to a predictable operational expense (OpEx). Instead of large upfront purchases for hardware, you pay a consistent monthly fee per device which includes the hardware, software, and managed lifecycle services, improving cash flow visibility.
Our DaaS program includes planned technology refresh cycles. We proactively manage the lifecycle of your fleet, ensuring you always have access to modern, secure hardware without the hassle of managing upgrades or disposing of obsolete equipment (which we handle securely).
The monthly subscription covers comprehensive support, including a Canadian-based help desk, remote device troubleshooting via MDM, and our "Spare-in-the-Air" replacement program to minimize downtime for your field workers.
Yes. We partner with leading manufacturers like Zebra, Honeywell, and Samsung. We assess your specific workflow requirements to recommend the exact form factor (handheld, tablet, wearable) that suits your operations.
Absolutely. DaaS offers the flexibility to scale your fleet based on seasonal demand or business growth. You can add devices during peak periods and return them when demand normalizes, paying only for what you use.
