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Company

Elevate the retail experience for every customer

PiiComm’s Retail solutions empower associates and enhance customer experience through mobile Point-of-Sale (mPOS), inventory visibility, and self-service kiosk integrations.

  • Enable check-out from anywhere with integrated mobile software and hardware payment solutions.
  • Empower shop clerks with instant access to real-time pricing and stock levels.
  • Drive customer engagement through interactive self-service price checking and gift registries.
  • Maximize uptime with comprehensive support for all in-store mobile devices.

See how a national retail chain achieved exceptional vendor value. Read our Retail Case Study to learn more.

Sovereign managed mobility services for retail

PiiComm delivers a full spectrum of Managed Mobility Services tailored for the high-velocity retail environment:

Strategic Sourcing Vendor-agnostic selection of rugged mobile computers, tablets, and mPOS devices from leaders like Zebra and Honeywell. We help you choose the right hardware for sales floors, backrooms, and warehouses.
Staging and Deployment Zero-touch provisioning ensures thousands of devices arrive at your stores fully configured, charged, and ready to use out of the box.
Lifecycle Management Your comprehensive "Spare-in-the-Air" support program. We manage repairs, spares, and help desk support to ensure shop clerks are never without their digital tools.
MDM as a Service We manage your SOTI MobiControl or other MDM environments to secure customer data, push real-time pricing updates, and lock down devices for dedicated use (Kiosk Mode).
RFID Solutions Specialized hardware and software integration for rapid inventory counting and cycle counts, achieving 99%+ inventory accuracy.
Device as a Service (DaaS) Move your entire retail mobility fleet to an OPEX model with a predictable monthly subscription that includes hardware, software, and managed support.

You’re in great company

Mobile point-of-sale (mPOS) solutions

PiiComm’s mPOS solutions liberate transactions from the front counter. By equipping associates with integrated mobile devices that combine scanning, payment processing, and inventory lookup, you allow staff to check out customers anywhere on the floor. This “line-busting” technology reduces wait times and captures sales at the moment of decision.

Real-time inventory management

Empower your shop clerks with instant answers. PiiComm’s solutions integrate with your backend ERP and inventory systems to provide real-time stock visibility directly on handheld devices. Associates can instantly locate products, check pricing, verify stock levels at nearby locations, and suggest complementary items, transforming them from stockers into knowledgeable sales consultants.

Interactive self-service kiosks

Drive engagement without increasing headcount. We deploy and support interactive kiosks that allow customers to perform price checks, access gift registries, compare products, and arrange ship-to-home orders. These self-service touchpoints enhance the in-store journey while freeing up associates for high-value interactions.

Basic store IT vs. PiiComm managed mobility for retail

Capability PiiComm Managed Retail Mobility Basic Store IT
Checkout Location
Anywhere (mPOS Line-Busting)
Fixed Terminals Only
Inventory Data
Real-Time (On associate device)
Siloed / Backroom computer
Device Uptime
Maximized (Spare-in-the-air pool)
Reactive Repairs
Customer Privacy
PCI and PIPEDA Certified Security
Basic Compliance
Hardware Support
Single Point of Contact (All Brands)
Fragmented Vendors
Scalability
Rapid Deployment (Zero-Touch Staging)
Slow / Manual Setup

Managed mobility services. It’s all we do.

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Retail mobility FAQs

How can managed mobility services benefit the retail industry?

Managed Mobility Services enhance retail operations by improving inventory accuracy, streamlining staff communication, and enabling personalized customer experiences. They also allow for flexible mobile payment solutions (mPOS) that reduce checkout lines and drive higher conversion rates.

Can managed mobility services assist with inventory management in retail?

Yes. By leveraging mobile devices with barcode scanning and real-time app integration, our solutions provide up-to-the-minute inventory tracking. This allows for instant stock counts, automated replenishment notifications, and a significant reduction in out-of-stock scenarios.

Can managed mobility services integrate with existing retail systems and platforms?

Absolutely. PiiComm’s solutions are designed to integrate seamlessly with your existing ecosystem, including POS systems, CRM software, ERPs, and e-commerce platforms, ensuring data flows synchronously across all channels (Omnichannel).

How do managed mobility services improve security for the retail industry?

We implement robust Mobile Device Management (MDM) protocols to secure your ecosystem. This includes device-level encryption, secure network connections, and strict user access controls to protect sensitive customer data and ensure compliance with PCI-DSS standards.

Can managed mobility services support mobile payment solutions for retail?

Yes. We enable secure Mobile Point-of-Sale (mPOS) environments by integrating payment gateways and contactless readers directly with rugged mobile devices, allowing for secure, encrypted transactions anywhere on the sales floor.