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Expert management for your mobile security

MDM as a Service by PiiComm allows organizations to offload the complex administration of Mobile Device Management platforms to certified experts.

  • Access certified expertise for leading MDM solutions like SOTI MobiControl and 42Gears.
  • Protect corporate data with handled security patching, user profile configuration, and compliance monitoring.
  • Detect vulnerabilities 24/7 with proactive monitoring and real-time remediation.
  • Efficiently scale administration for user onboarding and policy updates as your fleet grows.

PiiComm managed mobility services can support your MDM needs. View our MDMaaS Guide for in-depth insights.

What is PiiComm MDM as a Service

PiiComm’s MDM as a Service is a fully managed solution where our certified, Canada-based administrators handle the day-to-day operations of your Mobile Device Management environment.

Unlike basic software support, we take ownership of your policy configurations, application deployments, and security monitoring, ensuring your fleet remains compliant without burdening your internal IT resources.

You’re in great company

Our Managed Mobility Capabilities

PiiComm provides sovereign, in-country and end-to-end administration for platforms like SOTI, 42Gears, and Workspace ONE:

Proactive Monitoring

Our Service Desk monitors device health metrics 24/7, identifying connectivity issues or battery failures before they impact field workers.

Security & Compliance

We enforce "Lockdown" policies to restrict non-business usage and remotely wipe lost devices to prevent data breaches.

Application Management

PiiComm manages the testing and remote deployment of your business-critical apps, ensuring version consistency across the enterprise.

Internal Administration vs. PiiComm MDMaaS

Capability PiiComm MDMaaS Internal IT Administration
Expertise Level
Certified MDM Architects (SOTI/VMware)
Generalist IT Staff
Monitoring Coverage
24/7/365 (Proactive Alerting)
Business Hours Only (9-5)
Response Time
SLA-Backed (Guaranteed Response)
Variable (Competing Priorities)
Security Updates
Immediate (Scheduled Execution)
Reactive / Delayed PATCHing
Policy Complexity
Granular Control (Role-Based Access)
Basic Profiles
Cost Structure
Predictable (Flat Monthly Fee)
Hidden (Staff Salaries + Training)

Managed mobility services. It’s all we do.

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Learn more

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If your enterprise operates mobile devices in Quebec and those devices boot into English by default, display English-only MDM enrollment screens, or route support calls to an English-only service desk, you are already exposed to Bill 96 non-compliance. This isn’t a signage law that stops at the front door—it reaches every screen, notification, and support […]

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Weighing in-house vs outsourced managed mobility for your healthcare organization

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For most Canadian healthcare organisations managing more than 500 mobile devices across clinical settings, the question is not whether to outsource managed mobility—it is which lifecycle stages to outsource first, and how to ensure the provider can maintain the chain-of-custody documentation that PHIPA and PIPEDA demand. This post walks through the decision from the perspective […]

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MDM as a Service (MDMaaS) FAQs

What MDM software can PiiComm technicians support?

PiiComm’s in-country MDM technicians are fully certified on all major enterprise MDM platforms, including SOTI MobiControl, VMware Workspace ONE (AirWatch), and Microsoft Intune. We support both on-premise and cloud-based deployments, providing a single point of expertise for diverse environments.

Our company wants to migrate from one MDM software to another. Can PiiComm help?

Yes. PiiComm specializes in complex MDM migrations (e.g., migrating from legacy on-prem to cloud). We manage the entire project lifecycle—from planning and profile replication to device re-enrollment—ensuring zero data loss and minimal operational disruption.

What type of device management is included in MDM as a Service?

Our sovereign managed mobility services cover the complete lifecycle of digital management:

  • Security: Remote lock/wipe, encryption enforcement, and OS patch management.
  • Content: Secure distribution of corporate documents and apps.
  • BYOD: Containerized profiles to separate personal and work data.
  • Email: Secure Exchange/Microsoft 365 configuration.

What kind of monitoring service is available after onboarding?

We provide proactive 24/7 monitoring to validate:

  • Uptime: Ensuring critical business apps are running.
  • License Usage: optimizing costs by tracking active vs. inactive licenses.
  • Health Checks: Validating device connectivity after every OS update or patch.
  • Reporting: You receive Quarterly Business Reviews (QBRs) with actionable insights on fleet health.