Canadian
A fire protection technician pulls into the parking lot of a commercial building in Mississauga at 8:15 a.m. for a scheduled inspection. She powers on her rugged handheld to access the work order and log chain-of-custody documentation. The device will not boot. She tries again. Nothing. The inspection cannot proceed without digital documentation—the building’s insurance […]
Read moreA shift supervisor at a steel processing plant watches a barcode scanner fail mid-shipment verification. The device is three years old, running outdated firmware, and there is no configured spare on-site. The shipping error that follows costs the plant a customer penalty and a full day of rework. This is the kind of operational moment […]
Read morePicture this: a regional health authority with eight sites and 2,400 clinical devices. The IT Director is preparing for a PHIPA audit and needs to answer three questions. How many clinical handhelds are currently active across all locations? Which devices have been properly wiped at end-of-life? Are MDM policies consistently applied to every device touching […]
Read moreYou have a shortlist of two or three managed mobility providers. One sent a polished capabilities deck. Another quoted competitive pricing. But nobody has answered the question that actually matters: what happens when 300 seasonal drivers need devices staged and deployed to 40 terminals in three weeks? Or when a scanner fails at 5:45 a.m. […]
Read moreEvery enterprise mobile device retired in Canada carries residual data. That is not a theoretical risk—it is an operational reality that IT Directors, Procurement Managers, and CFOs navigate every time they cycle out a fleet of scanners, handhelds, or rugged tablets. The gap between “we recycled it” and “we can prove the data is gone” […]
Read moreFour months ago, you placed an order for 300 rugged handhelds through your carrier’s corporate portal. The devices were supposed to support a warehouse expansion go-live. What arrived was 240 unconfigured units with US-spec power adapters that don’t match your charging infrastructure, no holsters, and the remaining 60 on indefinite backorder. Your IT team is […]
Read moreA national retailer needs 2,400 Zebra TC52 devices staged, kitted with store-specific configurations, and deployed to 300 locations before the holiday peak with zero disruption to checkout operations. That is not a hypothetical. It is the kind of engagement PiiComm executes routinely from its purpose-built Canadian staging facilities. For a VP of IT or procurement […]
Read moreYou manage a fleet of rugged enterprise devices across distributed Canadian operations. You already know the procurement-staging-support-refresh cycle consumes disproportionate IT bandwidth. You already know capital costs are unpredictable. You are here because you want to understand exactly what PiiComm’s Device as a Service program includes before you make a decision. This post explains precisely how […]
Read moreA warehouse scanner screen cracks at 11 p.m. during a peak-season shift. The picker switches to a borrowed device—one that’s running an older firmware version and isn’t synced to the WMS properly. By morning, three inventory discrepancies have cascaded into shipping errors, and the operations manager is fielding calls from an unhappy customer. The question […]
Read moreAn IT Director pulls up her MDM compliance dashboard for the first time in three months. What she finds shouldn’t surprise her, but it does: 15% of enrolled devices have drifted out of policy. Encryption disabled on 47 handhelds. Security certificates expired on another 80. Three devices that left the company with terminated employees still […]
Read moreQueensway Carleton Hospital recently completed an upgrade to the Nurse Call System which included changing to the new IP-DECT Ascom wireless phones. One of the biggest challenges was always going to be around the replacement of existing infrastructure with minimal disruption to the units. PiiComm achieved this by taking the time to gain a […]
Read moreIn November 2009, Brockville General Hospital recently installed an Ascom wireless phone system. The Ascom wireless IP-DECT solution integrated seamlessly with our current Nortel PBX and in the future will allow us to easily integrate with a nurse-call system of almost any make. The installation and support from PiiComm has been exceptional. The project […]
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